
Indiana Attorney General Greg Zoeller offers some tips to help protect shoppers from becoming victims of scams or identity theft.
When shopping online:
- Research the online business you plan to purchase from and confirm their physical address and phone number in case you need to contact them.
 - Consider using an online payment service, such as PayPal, or your credit card, which offers certain protections from fraudulent charges.
 - Beware of emails or online offers soliciting hard-to-get items for unbelievably low prices. If it sounds too good to be true, it probably is.
 - Make sure you are on a secure website when entering credit card information. A secure connection will have an “s” after the “http” web address and a closed lock icon.
 - Exercise caution when making purchases from Craigslist, especially purchases that require meeting the seller in person. There’s a chance this could lead to a hold-up scam or the purchasing of stolen merchandise.
 
Other shopping tips:
- Closely watch your credit card during in-store transactions.
 - Monitor credit card accounts and bank statements over the holidays and report potential unauthorized charges to your card issuer.
 - Besides using cash for in-store purchases, credit cards offer the best available consumer protection.
 - When buying gift certificates or gift cards, be sure you fully understand the terms and conditions. Consider buying these products directly from the retailer rather than a third party.
 - If using a layaway plan to make a purchase, get a copy of the policy in writing before you start making payments and find out whether you will get a full refund, store credit or charged a non-refundable service fee if you change your mind about the item. Layaway plans can contain hidden fees or refund restrictions.
 



