Batesville, In. — Officials from QuadMed say some personal information of employees from Hillenbrand, Stoughton Trailers and the Whirlpool Corporation has been compromised.
The company released an official statement:
QuadMed provides certain occupational health and primary care services to prospective, current and former employees of Hillenbrand, and its subsidiary, Batesville.
When QuadMed took over the onsite clinic at Hillenbrand on November 7, 2013, Hillenbrand and QuadMed agreed that occupational health-related information would continue to be stored in a shared occupational health electronic records system to allow certain authorized Hillenbrand employees the access needed for administration of occupational health matters.
On December 26, 2017, QuadMed became aware of a potential technical issue in the occupational health electronic records system, and subsequently determined that, as a result of that technical issue, certain Hillenbrand employees had the ability to access more information in that system than permissible. The information that could have been accessed included your name, date(s) of services or treatment at the onsite clinic, and medical information, such as test or evaluation results, diagnoses, and information related to your medical history, examinations, physicals, screenings, vaccinations, travel medicine, and/or workers’ compensation information.
In light of this incident, QuadMed and Hillenbrand have implemented new administrative and technical controls to protect health information in the occupational health electronic records system. In addition, employees have been re-educated on HIPAA’s requirements for protecting health information.
QuadMed is aware of how important the privacy of your health information is to you. We sincerely apologize and regret that this situation has occurred. QuadMed is committed to providing quality care, including protecting your health information.
If you have any questions, please call our dedicated, toll-free response line that has been set up at (888) 870-5966. Individuals will be available to answer your questions, Monday-Friday, 9 a.m. to 9 p.m. EST.
