Statewide—Wednesday, Governor Eric J. Holcomb announced the state is partnering with Maximus to centralize contact tracing and investigations for Hoosiers who test positive for COVID-19. This move, in tandem with a previously announced partnership with Optum to significantly expand testing across the state, is an essential component of efforts to safely reopen Indiana.
Contact tracing involves identifying individuals who have tested positive for an illness and asking questions about who they were in contact with during their infectious period, then notifying those close contacts of their exposure. Historically, local health departments have led this function, with assistance from the Indiana State Department of Health when requested.
Plans call for hiring at least 500 employees, who will be trained in contact tracing and investigations by ISDH subject matter experts. The call center is expected to be operational around May 11.
