should have at least got a text message from AT&T telling us that there was a 911 outage
Issue has been resolved that affected some calls to 911 from wireless customers. We apologize to those who were affected.
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Issue has been resolved that affected some calls to 911 from wireless customers. We apologize to those who were affected. ^BrinaM
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We are real people and we do care! Let us know if you have any questions for us. We'd be more than happy to help!^KarZ
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My question is, why wasn't a nationwide text sent to notify your customers?
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I guess AT&T doesn't mean it when they write, "Let us know if you have any questions for us. We'd be more than happy to help!^Kar"
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Hi, Andrew to better assist, we need more information. Could you please DM us with your concerns? We're here for you! ^NikT
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My question was simple and doesn't require a DM or more information. Why wasn't a nationwide text sent to notify your customers?
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failed!as long as I've had you!Icouldn't let you go completely switched to a go phone plan!service should be the same-cheaper rate
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Hi, Skye. We truly value your loyalty with us. Can you please DM us details on your concerns with your Go Phone? Thanks! ^ValM
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I really just want to cut the service off! Don't get food reception for some reason! I keep trying to setup auto pay end of pay mo
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Hi Skye! We know your frustrated with your service! Let us help make you smile again! What service do you want auto-pay for? ^AA
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We can help you get auto pay here, Skye! Just DM us your phone number & details on why it won't let you to better assist! ^BrinaM
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issues forever ... I for one would like to get my emails when they were actually sent instead of three hours later ..
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Hello Peggy we apologize for the delay. Is there anything we can assist you with now? We are here for you. ^ShelbyJ
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it happens all the time.. I've been a Customer for many years tho! I hate to switch but maybe a credit on my account would help
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Let's get this squared away, Peggy! Please DM us with your email and phone #! We're here for you! ^EdwardJ
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got a bill telling the ins is going up 3rd time in a few mos now paying $12 a mos for service that STILL doesn't work with micro cell
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Wow! Lisa, insurance rising for the third time and you want to get help resolving this issue? Send us a DM with acct info! ^BranN
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I'm tired of spending hours trying to fix something. Over 20yrs w/co. Time for a change. Wow!
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Hey, Lisa! What seems to be making you feel this way? Please DM us more details so that we may properly assist you. ^BrittanyT
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