BATESVILLE, Ind. – Batesville Casket Company is earning industry-leading scores in a national survey.
Batesville was named as the top-rated casket supplier for product quality, service and innovation.
The survey allowed funeral professionals from across the nation to share views on a variety of topics that impact their business.
It was the second consecutive year that the locally-based company had the highest scores for quality, and it was another year of increased ratings for service.
“We hold ourselves to high standards – from the first step in manufacturing through delivery to a customer – so it’s good to see that our commitment and the efforts of dedicated associates throughout our Supply Chain are making a difference,” said Troy Turner, chief marketing officer for Batesville.
83 percent of survey respondents named Batesville as a leader in product innovation, marking a 30 percent jump over the prior year
Corporate officials say ratings in the innovation category dominated all other casket companies.
This year’s survey, which covers a wide range of issues facing today’s funeral professionals, drew responses from 359 people – the highest number of participants in its history.
Funeral Service Insider, a weekly subscription-based publication that covers industry topics, conducted the survey.
